Refund and Return Policy

Welcome to the Return Policy of dresssensation. We are dedicated to ensuring your satisfaction with our products and services, and we want to make sure that your shopping experience is smooth and enjoyable.

Website Information

Return Period

We understand that sometimes things may not turn out as expected. If you’re not entirely satisfied with your purchase, we offer a return window of 20 days from the date of delivery.

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support at [email protected] to inform us about your return and reason for it.
  2. Our customer support team will provide you with further instructions and a return authorization if required.
  3. Package the item securely in its original packaging and include any accessories or documentation that came with it.
  4. Ship the item back to us at the address provided by our customer support.

Return Conditions

  • The returned item must be in its original condition, unworn, unwashed, and with all tags still attached.
  • We reserve the right to refuse returns that do not meet these conditions.

Refund Process

Once we receive the returned item and verify its condition, we will process your refund. Please allow up to 10 business days for the refund to be reflected in your original payment method.

Contact Us

Should you have any questions or need assistance with the return process, please don’t hesitate to reach out to us at [email protected]. We’re here to help make your return experience as hassle-free as possible.

At dresssensation, we value your satisfaction and want you to feel confident in your purchase decisions.

Your Satisfaction is Our Priority!

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